The Sales Life with Marsh Buice

572. How to leverage a hostile situation or closed-off customer

Episode Summary

Their closed arms to be met with your open thinking.

Episode Notes

It's human nature to want to mirror & meet your hostile situation or closed off customer with the same body language and vibes they're slapping you with, but former sports agent Molly Fletcher in her book, "A Winner's Guide To Negotiating," writes that you should treat the disconnect with curiosity.

A great episode for those in and out of the sales profession-either way you're working to get a resolution, so don't widen the gap simply because the other party is shut down.

Before you light a match and torch your situation, give today's episode a listen. 

Connect (& ask Molly Fletcher to be on The Sales Life 😃) & grab a copy of her book here. 

🙏 THANK YOU for listening to today's episode. There are millions of podcasts you could've chosen yet you picked the TSL.

❤️ RATE/REVIEW your thoughts on TSL. Your vote counts. Leaving a nice rating and review will help others find the show.

📱 SUBSCRIBE to instantly get future episodes.

🗣 What was your favorite takeaways? Email me @ thesaleslife1@gmail.com or text me 337-565-0906.

👨‍👩‍👦‍👦 SHARE today's episode (or your favorite) with someone else. Post the link on Facebook, Twitter, LinkedIn, or send it to someone by text.